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【英文标准名称】:Qualitymanagementsystems—GuidelinesfortheapplicationofISO9001:2008inlocalgovernment
【原文标准名称】:质量管理系统.地方政府ISO9001-2008的应用指南
【标准号】:ISOIWA4-2009
【标准状态】:现行
【国别】:国际
【发布日期】:2008-11
【实施或试行日期】:
【发布单位】:国际标准化组织(IX-ISO)
【起草单位】:
【标准类型】:()
【标准水平】:()
【中文主题词】:
【英文主题词】:
【摘要】:TheobjectiveofthisInternationalWorkshopAgreementistoprovidelocalgovernmentswithguidelinesforthevoluntaryapplicationofISO9001:2008onanintegralbasis.Theseguidelinesdonot,however,add,changeormodifytherequirementsofISO9001:2008.Foralocalgovernmenttobeconsideredreliable,itshouldguaranteeminimumconditionsofreliabilityfortheprocessesthatarenecessarytoprovidealltheservicesneededbyitscitizensinaconsistentandreliablemanner.Allthelocalgovernment’sprocesses,includingmanagement,core,operationalandsupportprocesses(see3.6),shouldconstituteasingle,integral,qualitymanagementsystem.Theintegralcharacterofthissystemisimportantbecause,otherwise,althoughalocalgovernmentcouldbereliableinsomeareasofactivity,itmaybeunreliableinothers.Foragovernmenttobeconsideredreliable,itshouldguaranteeminimumconditionsofreliabilityforallkeyprocessesandservices.Toachievethis,itisadvisablethatthelocalgovernmentclearlyidentifythemanagement,coreandsupportprocessesthat,together,makeitreliable(seeAnnexA).AnnexBprovidesadiagnostictoolforlocalgovernmentstoevaluatethescopeandmaturityoftheirprocessesandservices.Note:Inlocalgovernmentswithscopeandfunctionsthatdoesn’tapplytheAnnexBindicator,thiscanconsideredappliedforthesediagnosticsystem.Alsocanincludesomeindicatorsthatapplytoitsscopeandfunctions.AlltheguidelinesindicatedinthisInternationalWorkshopAgreementaregeneralandtheyareintendedtobeapplicabletoalllocalgovernmentsregardlessoftheirtype,sizeandservicesprovided.AsthisInternationalWorkshopAgreementisaguidancedocument,theguidanceprovidedisnotsubjecttothe"exclusion"ofrequirements,asisthecaseforISO9001.Theuserisfreetoapplytheguidanceasnecessary,totheirmaximumbenefit.
【中国标准分类号】:A00
【国际标准分类号】:03_120_10
【页数】:68P.;A4
【正文语种】:英语